1. Orders, refunds, shipping and returns
These go to the merchant, not to us. sodafeit.com has no access to your order, cannot look up a tracking number, cannot change a delivery address and cannot issue a refund. Writing to us about an order will only cost you a day.
The support address is printed on your order confirmation email and on the packing slip. Use it, put the order number in the subject line, and keep the reply — a refund claim is much easier with the thread attached.
Cannot find the confirmation email? Check the spam folder and search for the merchant's name rather than SodaFit. If it genuinely never arrived, your card statement will show the descriptor of the company that took payment. The carton itself names Gex Corporation LLP, PO Box 12730, Ogden, UT 84404 as the distributor.
2. Anything about this site
A factual correction, a broken page, a question about how we are funded, or a partnership enquiry: [email protected].
We reply to corrections first and we reply in English. Please do not send medical questions — we cannot answer them, and the person who can is your own clinician.
3. What to include in a correction
- The page address, if it is about something we published.
- What you read and what you believe the correct version is.
- A source, if you have one. If a figure on our blend page does not match the panel on your bottle, a photograph of that panel settles it immediately.
4. If you have taken SodaFit
We publish no testimonials, for the reasons set out on the homepage, but we do read what people send. If your experience contradicts something on this site, that is exactly the kind of message that changes a page.
5. Postal
[SITE OPERATOR LEGAL NAME]
[SITE OPERATOR MAILING ADDRESS]
Replace the two bracketed lines above with the registered name and address of whoever operates this domain before the site goes live.
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